General Inquiries
info@flaxur.org
Ph: +233.26.809.3142

Privacy Policy

1. Introduction

Flaxur respects the privacy of individuals who engage with our website, programmes, services, and communications. This Privacy Policy explains how personal information is collected, used, and protected when you interact with Flaxur.

This policy should be read together with our Data Protection Policy, which sets out the broader principles and governance framework for how we manage personal data.

2. Information We Collect

Flaxur may collect personal information in the following ways:


Information you provide directly

This may include:

  • Name

  • Email address

  • Phone number

  • Organisational or business details

  • Information submitted through application forms, contact forms, registrations, or enquiries

  • Information shared during programme participation or correspondence

Information collected automatically

When you visit our website, we may collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This information is collected using standard website technologies and is used to understand how our website is accessed and used.

3. How We Use Personal Information

Flaxur uses personal information for purposes that are consistent with its public-benefit mission. These may include:

  • Responding to enquiries and communications

  • Administering programmes, events, or services

  • Processing applications or registrations

  • Communicating updates, opportunities, or relevant information

  • Improving our website, programmes, and services

  • Meeting legal, regulatory, or reporting obligations where applicable

We do not use personal information for purposes unrelated to our work or objectives.

4. Lawful Basis for Processing

Personal information is processed on one or more lawful bases, which may include:

  • Your consent, where explicitly provided

  • The performance of a programme, service, or engagement you have requested

  • Flaxur’s legitimate organisational purposes aligned with public benefit

  • Compliance with legal or regulatory obligations

Where consent is required, you may withdraw it at any time.

5. Sharing of Personal Information

Flaxur does not sell or rent personal information.

Personal information may be shared only where necessary, such as with:

  • Programme delivery or implementation partners

  • Service providers supporting website hosting, communications, or administration

  • Legal or regulatory authorities where required by law

Where information is shared, Flaxur takes reasonable steps to ensure appropriate safeguards are in place.

6. Data Security

Flaxur implements appropriate technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. Access to personal data is restricted to individuals who require it for legitimate purposes.

While no system can guarantee absolute security, Flaxur takes data protection seriously and continually reviews its practices.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal, regulatory, or reporting requirements. When information is no longer required, it is securely deleted or anonymised.

8. Your Rights

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

  • Request access to personal data held about you

  • Request correction of inaccurate or incomplete information

  • Request deletion or restriction of processing, where appropriate

  • Withdraw consent where processing is based on consent

Requests can be made using the contact details provided below.

9. Cookies and Website Technologies

Flaxur’s website uses cookies and similar technologies to support basic functionality and understand website usage. Further information about how cookies are used and how you can manage preferences is provided in our Cookie Policy.

10. External Links

Flaxur’s website may contain links to external websites operated by third parties. Flaxur is not responsible for the privacy practices or content of those websites, and users are encouraged to review the privacy policies of any external sites they visit.

11. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in law, technology, or Flaxur’s activities. The most current version will always be published on this website.

12. Contact

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, you may contact:

Email: compliance@flaxur.org

This website stores cookies on your computer. Cookie Policy